Contact
General inquiries and support
Email: info@gigabox.ai
This is the primary contact for all InnerWorks inquiries:
- Technical support
- Account and access issues
- Deployment questions
- Partnership inquiries
- Data requests (export, deletion)
- General feedback
Response times
| Type | Target response |
|---|---|
| Technical issues (platform down, access problems) | Within 4 hours |
| Account and configuration requests | Within 1 business day |
| General questions and feedback | Within 1 business day |
| Feature requests | Within 2 business days |
Business hours: Monday through Friday, UTC+8 (Philippine Standard Time).
For organizations
If you’re interested in deploying InnerWorks to your organization, reach out at info@gigabox.ai with:
- Your organization name and size
- Your professional development goals
- Any specific requirements or questions
We’ll schedule a walkthrough of the platform and discuss how InnerWorks can fit your organization’s needs.
For existing users
If you’re an InnerWorks user with a question or issue:
- Check the FAQ — Many common questions are answered there
- Contact your organization’s administrator — For access issues, invitations, and organizational questions
- Email us at info@gigabox.ai — For technical issues or data requests
Landing page
Visit the InnerWorks landing page for a platform overview: