Frequently Asked Questions
Privacy & data
Can my manager or administrator see my reflections?
No. Your reflections are completely private. Administrators can see aggregate engagement data (e.g., “75% of users completed at least one practice today”) but can never see individual reflections, profile details, or personal completion patterns.
Can my administrator see which practices I completed?
Not individually. When your organization has fewer than 10 active users, administrators see only aggregate totals. With 10 or more active users, administrators can see breakdowns by practice type (e.g., “Rootedness has the highest completion rate”) but not individual-level data.
What data does InnerWorks collect about me?
InnerWorks collects your profile information (values, goals, situation), engagement records (which practices you started and completed), reflections, and basic usage analytics. It does not collect medical data, biometric data, financial information, or location data. See Privacy Policy for full details.
Can I delete my data?
Yes. Go to Settings > Account Actions > Delete Account in the app. Your account and associated data will be permanently removed. You’ll be asked to confirm before deletion proceeds.
Can I export my data?
Yes. Go to Settings > Account Actions > Export Data in the app. Your data will be compiled and emailed to you as a JSON file. You can request one export per day.
Content
How is my daily content created?
InnerWorks uses AI (powered by Anthropic’s Claude) guided by Coach Arms’ 4R Framework to generate personalized content based on your profile, current theme, and recent practices. Each day’s content is unique to you.
Why does my content feel different from my colleague’s?
Because it is different. Each user receives personalized content based on their individual profile — values, goals, situation, and cultural preferences. Two people in the same organization receive different practices every day.
Can I get new content if I don’t like today’s practices?
You can refresh your daily content once per day. Tap the refresh option on the Today screen. This generates a completely new set of practices based on your current context.
How often does content change?
New content is generated every day. Additionally, as you progress through themes and update your profile, the character of your content evolves over time.
What are themes?
Themes are multi-day growth focuses that guide your content generation. Each theme has a specific development direction (e.g., building emotional resilience, deepening leadership presence). You advance to the next theme when you feel ready.
Using the app
Can I listen to my practices instead of reading them?
Yes. Enable voice narration in Settings > Voice. When enabled, an audio player appears below each practice. You can choose from three voice options and adjust playback speed (1x, 1.25x, 1.5x). Audio generates automatically on your first view of each practice.
Can I browse my past reflections?
Yes. Go to the Progress tab and tap View All. Your reflections are grouped by week, and you can filter by practice type (Rootedness, Regulate, Reframe, Recover). Tapping a reflection opens a detail view with the original practice context alongside your response.
What happens when I finish a theme?
You advance to the next theme. The platform generates a personalized retrospective summarizing your growth during the completed theme — including engagement statistics, practice distribution, and a narrative reflection on the patterns that emerged.
How long does a daily practice take?
Most users spend under 10 minutes per day on the full 4R practice. You can do more or less depending on your schedule — even completing one practice is valuable.
Do I have to complete all four practices every day?
No. Complete what you can. InnerWorks tracks your engagement but is designed for sustainable practice, not pressure. Even engaging with one practice per day builds a valuable growth habit.
What if I miss a day?
Simply open the app the next day and continue. Your streak counter will reset, but your overall progress and engagement history are preserved. InnerWorks is designed for long-term consistency, not perfection.
Can I use InnerWorks offline?
The app requires an internet connection to load your daily content. Once loaded, you can read practices offline, but reflections and completion status will sync when you’re back online.
How do I change my profile information?
Go to the Profile tab in the app. You can update your values, goals, situation, and preferences at any time. Changes are reflected in future content generation.
Notifications
What notifications will I receive?
InnerWorks may send daily reminders when your content is ready, weekly reflection summaries, and milestone celebrations (e.g., 7-day streak). All notification types can be individually enabled or disabled in your Profile settings.
How do I turn off notifications?
Go to Settings > Notifications and toggle off any notification categories you don’t want to receive.
Technical
What devices are supported?
InnerWorks is available on iOS and Android via the Expo mobile app.
Who do I contact for help?
Contact your organization’s InnerWorks administrator first. For technical issues, email info@gigabox.ai.