Deployment Process

Deploying InnerWorks to your organization follows a structured process designed to get your team up and running with minimal friction.

Step 1: Initial contact

Reach out to the InnerWorks team to discuss your organization’s professional development goals. We’ll walk through the platform, answer questions, and determine if InnerWorks is a good fit.

Contact: info@gigabox.ai

Step 2: Tenant creation

Once you decide to move forward, we create a dedicated tenant for your organization. This includes:

• Subdomain setup — Your organization gets a dedicated URL (e.g., yourorg.innerworks.gigabox.ai)
• Admin account creation — Your designated administrator receives access credentials
• Initial configuration — Organization name, branding preferences, and default settings

Tenant creation is handled by the InnerWorks team. There’s no self-service provisioning at this stage.

Step 3: Administrator onboarding

Your tenant administrator logs into the admin dashboard and completes initial setup:

• Review settings — Organization name, welcome message, invitation expiry, timezone
• Explore the dashboard — Familiarize with user management, analytics, and announcement tools
• Prepare invitation list — Gather email addresses for your initial user group

See the Admin Guide for detailed walkthrough.

Step 4: User invitations

The administrator invites users through the admin dashboard:

• Single invitations — Add individual users by email
• Bulk invitations — Upload a CSV file with email addresses for batch processing

Each invited user receives an email with a unique invitation link. The link is valid for a configurable period (default: 7 days).

See Inviting Users for details.

Step 5: Pilot launch

Once users are invited and begin accepting, InnerWorks is live for your organization. Users complete onboarding, and daily content generation begins.

For the pilot phase, we recommend:

• Starting with a focused group (50-100 users) to gather early feedback
• Reviewing aggregate analytics after the first two weeks
• Using announcements to communicate with users about the platform
• Scheduling a check-in with the InnerWorks team after 30 days

Timeline

After launch

Once your organization is live, the InnerWorks team provides ongoing support:

• Technical support via email (info@gigabox.ai)
• Analytics review sessions to discuss engagement patterns
• Platform updates delivered automatically — no action needed from your team
• Custom theme development available upon request