InnerWorks Docs

Getting Started — Admin Guide

Welcome to InnerWorks administration. This guide walks you through your first login and the key features of the admin dashboard.

Accessing the dashboard

Your admin dashboard is available at your organization’s subdomain:

https://yourorg.innerworks.gigabox.ai

Replace yourorg with your organization’s tenant slug (provided during setup).

First login

  1. Navigate to your admin dashboard URL
  2. Sign in with the credentials provided during tenant setup (via Clerk authentication)
  3. You’ll land on the Dashboard page showing your organization’s overview

Dashboard overview

The dashboard shows key metrics at a glance:

MetricDescription
Total UsersNumber of registered users in your tenant
Active (30d)Users who engaged with content in the last 30 days
Content GeneratedTotal daily content pieces generated for your users
Completion RatePercentage of generated practices that were completed
Pending InvitationsInvitations sent but not yet accepted
Active AnnouncementsCurrently published announcements

Key sections

Users

View all registered users in your organization. Each user entry shows:

  • Name and email
  • Role (user or admin)
  • Join date
  • Last active date

Individual engagement data, reflections, and profile details are not visible to administrators — this is by design, to protect user privacy.

Invitations

Manage how people join your organization on InnerWorks:

  • Send single invitations by email address
  • Send bulk invitations via CSV upload
  • View invitation status — pending, accepted, expired, or revoked
  • Resend or revoke pending invitations

See Inviting Users for details.

Announcements

Communicate with your users through in-app announcements:

  • Create announcements with title, body, and priority level
  • Publish or unpublish announcements
  • Set expiration dates for time-limited messages
  • Track read status — see how many users have viewed each announcement

See Announcements for details.

Analytics

View aggregate engagement data for your organization:

  • Daily engagement trends
  • Practice completion breakdown (by R)
  • Theme effectiveness metrics

Analytics are subject to a cohort minimum of 10 active users — breakdowns are hidden below this threshold to protect individual privacy.

Settings

Configure your tenant:

  • Organization name — Displayed to users
  • Welcome message — Shown during user onboarding
  • Invitation expiry — How long invitation links remain valid (default: 7 days)
  • Timezone — Used for content generation scheduling

Next steps